Working with Madhu was an amazing experience, especially since we were first time home buyers.
We had been looking at homes with agents assigned through one of the home-buying websites for a couple months. One thing we had observed was that they didn’t seem as invested in our finding a home. New to such interactions, we presumed that’s how it worked! But our perception changed completely once we started working with Madhu. She wasn’t just interested in helping us find A home, but helping us find OUR home.
On multiple occasions, after touring houses, we talked outside discussing what we liked and didn’t like about the house. These conversations helped us learn a lot about things to look for when touring. We used to do our own online research before touring any house, but the insight that Madhu provided was something that comes from experience in the industry.
Madhu was always extremely prompt in answering not only any questions we had, but also acknowledging or responding to any comments we had about a house or the process in general. Despite working with multiple clients simultaneously, she made us feel like we were the only clients she had. At no point during the entire process did we feel that we were out of the loop. She sent us updates as soon as she received them. There were times when we used to hear from her before the same emails were delivered to our inboxes.
She is also very clear in her communication. If there was something about a house that she found lacking, she told us outright. This helped us avoid signing up for something that we were clearly under prepared to handle.
I have already recommended Madhu in my circle, and I hope everyone gets an agent like her, who knows their trade, to walk them through the home buying experience!
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